Utility Assistance

City of Snohomish Discounted Water Utility Rates

Low-income Customers

Low-income households may apply to receive water, sewer and garbage services at a discount of the monthly minimum charge.  A low income household is one in which the total annual income is below 60% Area Median Income (AMI) for the Seattle/Everett area as established and amended by survey from time to time by the United States Department of Housing and Urban Development.  The current maximum levels are set at the amounts listed below.  To qualify, you must:

  • Be a City of Snohomish utility customer (zip code 98290)
  • Occupy a single-family residence within the city
  • Meet low income requirements (below)
2024 Income Limits by Household Size/Target Population Area Median Income (AMI)

 

1 person

2 person

3 person

4 person

5 person

6 person

7 person

50% AMI

$52,700

$60,250

$67,800

$75,350

$81,400

$87,450

$93,400

60% AMI

$63,240

$72,300

$81,360

$90,420

$97,680

$104,940

$112,080


City utility customers apply to receive water and sewer services at a discount.  Households at 50% AMI or less will qualify for 25% of the monthly minimum charge.  Households over 50% AMI but less than 60% AMI will qualify for 50% of the monthly minimum charge. 

Customers may apply by filling out the Low Income Application online or requesting a paper copy of the application by contacting or stopping by City Hall.

Vacant Property Discounts

If your property will have no one living there and no active business (other than construction or demolition) for a period of time, you can request a reduced rate for water service.

Inactive Water Rate

A discounted rate is available for properties where no water use is expected. The "Abandoned Occupant" rate for all meter sizes is $20 per month within City limits, and $30 per month outside of City limits. Storm charges are billed at the regular rate. 

Customers may apply by filling out the Abandoned Rates Form online or requesting a paper copy of the application by contacting or stopping by City Hall.

Rate Adjustment for Leaks

If you get an unexpectedly high bill, you may have a water leak.  Property owners can request an adjustment to that bill if a leak is found and fixed. Occupants must get permission from the property owner to apply for a leak adjustment. 

Customers may apply by filling out the Request for Leak Adjustment Form online or requesting a paper copy of the application by contacting or stopping by City Hall.

The City is responsible for repairing water meters and all pipes that lead to our meters. Pipes from the water meter to a residence or business are the responsibility of the property owner.

Snohomish County Energy Assistance Program

This government program provides financial assistance so eligible households can maintain  affordable, dependable utility services and avoid disconnection. Snohomish County can help you with eligibility requirements and your application.  

PSE Home Energy Lifeline Program (HELP)

PSE provides qualified customers with bill-payment assistance beyond the LIHEAP program. You do not need to owe a balance on your PSE bill to apply.  

The Salvation Army Warm Home Fund

Administered by the Salvation Army and funded by voluntary contributions from PSE customers, employees, and investors. The Warm Home Fund provides short-term, emergency bill payment assistance to PSE customers facing financial difficulties. 

  • 425-259-8129 

Snohomish County PUD Bill Assistance

Rate discounts are available to PUD electric customers who meet total household income  limits.

St. Vincent De Paul Project PRIDE 

Families or individuals whose income is less than 200% of the federal poverty guidelines, or who have experienced sudden income loss are eligible to apply.