Low-income Customers

A household in which the total annual income is below 60% Area Median Income (AMI) for the Seattle/Everett area as established and amended by survey from time to time by the United States Department of Housing and Urban Development.  The current maximum levels are set at the amounts listed below. Low-income households may apply to receive water, sewer and garbage services at a discount of the monthly minimum charge. To qualify, you must:

• Be a City of Snohomish utility customer (zip code 98290)
• Occupy a single-family residence within the city
• Meet low income requirements (below)

City utility customers apply to receive water and sewer services at a discount.  Households at 50% AMI or less will qualify for 25% of the monthly minimum charge.  Households over 50% AMI but less than 60% AMI will qualify for 50% of the monthly minimum charge. 

Customers may apply by filling out the Low Income Application online or requesting a paper copy of the application by contacting or stopping by City Hall.

Vacant Property Discounts

If your property will have no one living there and no active business (other than construction or demolition) for a period of time, you can request a reduced rate for water service.

Inactive Water Rate

A discounted rate is available for properties where no water use is expected. The "Abandoned Occupant" rate for all meter sizes is $10 per month within City limits, and $15 per month outside of City limits. Storm charges are billed at the regular rate. 

Customers may apply by filling out the Abandoned Rates Form online or requesting a paper copy of the application by contacting or stopping by City Hall.

Rate Adjustment for Leaks

If you get an unexpectedly high bill, you may have a water leak.  Property owners can request an adjustment to that bill if a leak is found and fixed. Occupants must get permission from the property owner to apply for a leak adjustment. 

Customers may apply by filling out the Request for Leak Adjustment online or requesting a paper copy of the application by contacting or stopping by City Hall.

The City is responsible for repairing water meters and all pipes that lead to our meters. Pipes from the water meter to a residence or business are the responsibility of the property owner.