Self-Service Permit Portal

The City will be transitioning to a paperless system for all permits in Spring of 2021.  The web-based, Self-Service Permit Portal (SSPP) is currently being configured for use and tested by staff to ensure it will meet the needs of our customers, applicants, and the public.

The official "go live" date will be in mid-March, and at that time you will find a link to access the SSPP here.

In the meantime, browse the information below to learn more.  Detailed user guides are provided at the bottom of this page, containing instructions for how to use the SSPP.  If you have questions please contact Planner Brooke Eidem.  

SSPP thumbnail
Self-Servie Permit Portal infographic

What are the benefits of a paperless permitting system?

  • Quicker, more efficient plan review
  • Approved permits and plans are available for download
  • Easy access to permit status information for applicants and the public
  • Improved inspection process, with results sent to you immediately
  • No costly printing or hauling paper back and forth; upload your plans as pdfs
  • Pay permit fees online with a credit card
  • No appointments or waiting in line to submit an application
  • Reduce the "paper footprint" and save energy and landfill usage
  • Everything is available 24/7, wherever you are

SSPP User Guides